Version History
Here you can find the changelog of Freshsales since it was posted on our website on 2016-09-30.
The latest version is 3.72 and it was updated on soft112.com on 27 April, 2024.
See below the changes in each version:
version 3.72
posted on 2024-04-25
Apr 25, 2024
Version 3.72
Bug fixes: We squashed some bugs across the app.
version 3.71
posted on 2024-04-18
Apr 18, 2024
Version 3.71
Bug fixes: Making Freshsales a better place, one less bug at a time.
version 3.69
posted on 2024-03-25
Mar 25, 2024
Version 3.69
Bug fixes: We squashed some bugs across the app.
version 3.68
posted on 2024-03-18
Mar 18, 2024
Version 3.68
Bug fixes: Making Freshsales a better place, one less bug at a time.
version 3.67
posted on 2024-01-30
Jan 30, 2024
Version 3.67
Bug fixes: We squashed some bugs across the app.
version 3.66
posted on 2024-01-16
Jan 16, 2024
Version 3.66
Collaborators in custom sales activities:
Now add collaborators (your team members) to custom sales activities like business lunches and onsite visits. This is particularly helpful when you need the rest of your team to be part of the activities you engage in. Collaborators will be notified when they’re added to these activities.
version 3.65
posted on 2023-12-21
Dec 21, 2023
Version 3.65
Bug fixes: Making Freshsales a better place, one less bug at a time.
version 3.64
posted on 2023-12-13
Dec 13, 2023
Version 3.64
A new look and feel for your records:
We’re enhancing your experience inside contacts, accounts, deals, and any custom modules/sales activities you’ve set up. First up, the fields are brighter and easier to scan. You can edit a field while staying on the screen, so there’s less moving around and more context. Finally, selecting dates is so much easier.
version 3.63
posted on 2023-11-20
Nov 20, 2023
Version 3.63
Default number fields are bigger:
These fields support 16 digits before the decimal point (up from 11). So for fields like deal value, you can now store bigger values.
Related records visible inside custom modules:
If you have a custom module (like Properties), and you related it to a module (say Contacts), you’ll see the related contacts under your properties in a new section called “More.”
Rename your files: When you upload a file into your mobile app, you can change its name.
version 3.62
posted on 2023-10-11
Oct 11, 2023
Version 3.62
Auto-fill deal names: Based on details like related contacts, accounts, and type, your deal’s name is automatically filled. You can edit it anytime you like.
Save CPQ documents for quick access: If you’ve got a contract related to a deal, save this document as a PDF in your phone, or under the Files section of that deal.
Add call duration in manual call logs: Make your manual call logs more detailed by adding the call duration for them.
version 3.61
posted on 2023-08-31
Aug 31, 2023
Version 3.61
Bug fixes: Freshsales has fewer bugs now :)
version 3.60
posted on 2023-07-04
Jul 4, 2023
Version 3.60
Some changes in this release are too nuanced to be described, but they’re significant enough to be felt—you’ll notice them soon :)
version 3.59
posted on 2023-05-16
May 16, 2023
Version 3.59
Join Teams meetings from mobile: If you’ve connected your Teams account to the Freshsales web app, use the mobile app to add Teams links to your meetings.
Permission for manual call logs: In the web app, under Admin Settings > Roles, there’s a permission for manual call logs. This extends to mobile now.
Update to deals: In the web app, under Admin Settings > Deals, admins can prevent users from setting past dates as a deal’s expected close date. This extends to mobile now.
version 3.58
posted on 2023-04-27
Apr 27, 2023
Version 3.58
New language supported: The mobile app is now available in Arabic.
version 3.56
posted on 2023-03-31
Mar 31, 2023
Version 3.56
Relate tasks and meetings to multiple records: Now you can relate every task and meeting to multiple leads, contacts, accounts, or deals. You can do this offline too.
version 3.47
posted on 2022-07-13
Jul 13, 2022 Version 3.47
Bug fixes.
version 3.45
posted on 2022-05-21
May 21, 2022 Version 3.45
Bug fixes.
version 3.43
posted on 2022-04-28
Apr 28, 2022 Version 3.43
More flexibility while adding products to deals: Now you can edit the unit price and setup fee of a product when you add it to a deal.
Sales tax is now optional: If sales tax doesn’t apply to your business, go to the respective document’s template (in the web app), turn off the Include sales tax toggle, and sync the document with your deal.
version 3.42
posted on 2022-03-16
Mar 16, 2022 Version 3.42
Bug fixes.
version 3.40
posted on 2022-01-28
Jan 28, 2022 Version 3.40
Bug fixes.
version 3.39
posted on 2022-01-13
Jan 13, 2022 Version 3.39
Bug fixes.
version 3.38
posted on 2022-01-10
Jan 10, 2022 Version 3.38
Bug fixes: We squashed some bugs across the app.
version 3.37
posted on 2021-12-10
Dec 10, 2021 Version 3.37
Search for fields inside a record: Instead of scrolling through a contact, deal or account to find the field you’re looking for, just search for the field.
Tap on a field to edit: This one’s been long overdue :) Just tap on a field to edit it directly.
version 3.36
posted on 2021-10-22
Oct 22, 2021 Version 3.36
Bug fixes.
version 3.35
posted on 2021-10-12
Oct 12, 2021 Version 3.35
Trying to improve UX is like a carpenter chipping away. You slice something here, you polish something else there, and you hope your customer feels the difference. That's what we're doing with this release :)
version 3.34
posted on 2021-09-15
Sep 15, 2021 Version 3.34
Mark sales activities as completed: To make sure every sales activity gets the closure it deserves, now mark your meetings and all other activities as completed.
Add your own fields for sales activities: For the sales activities you create, you no longer have to capture data with just the default fields. Add your own fields now.
version 3.33
posted on 2021-08-27
Aug 27, 2021 Version 3.33
Your Analytics widgets, now on mobile: Mark a widget as your “favorite” to start seeing it on mobile. Zoom into widgets, see them in different formats (bar, line, pie) and even find out what filters are applied on them.
version 3.32
posted on 2021-08-09
Aug 9, 2021 Version 3.32
We have a new name: Our mobile app is going to be called "Freshsales." Nothing else changes for you—the app works exactly like before.
version 3.31
posted on 2021-08-03
Aug 3, 2021 Version 3.31
Bug fixes.
version 3.30
posted on 2021-07-27
Jul 27, 2021 Version 3.30
Configure Price Quote (CPQ), now in mobile: Create quotes from your mobile app and send them to your customers. Quotes can also be synced to your deals, so all context stays in one place. (Make sure you've purchased the CPQ add-on in the web app.)
version 3.29
posted on 2021-06-25
Jun 25, 2021 Version 3.29
Bug fixes.
version 3.28
posted on 2021-06-22
Jun 22, 2021 Version 3.28
* New languages in the mobile app: 4 new languages are now supported—European Spanish, European Portuguese, Swedish and Korean.
* Introducing caller ID in Freshworks CRM: Now find out which of your contacts is calling you, with the new caller ID for the Freshworks CRM mobile app.
* Save voice notes as files: When you save a voice note, you can now choose to add it to the Files section of the respective contact. This way you can listen to your voice note on the Freshworks CRM web app too.
version 3.27
posted on 2021-06-10
Jun 10, 2021 Version 3.27
Bug fixes.
version 3.26
posted on 2021-06-03
Jun 3, 2021 Version 3.26
Bug fixes.
version 3.25
posted on 2021-05-29
May 29, 2021 Version 3.25
Share your records: Share your contacts, accounts, and deals just like you’d share anything else on your mobile device - over email, WhatsApp, or any other app you like.
Quick actions from app shortcut: Tap and hold the app shortcut on your device to see a list of quick actions, like adding a call log or a meeting, and searching records.
version 3.24
posted on 2021-05-20
May 20, 2021 Version 3.24
Bug fixes.
version 3.23
posted on 2021-05-13
May 13, 2021 Version 3.23
Bug fixes.
version 3.23
posted on 2021-05-13
13 May 2021 Version 3.23
Bug fixes.
version 3.21
posted on 2021-04-16
Apr 16, 2021 Version 3.21
Bug fixes and enhancements.
version 3.20
posted on 2021-04-01
Apr 1, 2021 Version 3.20
Bug fixes.
version 3.17
posted on 2021-03-04
Mar 4, 2021 Version 3.17
Check out from locations: Now use checkout to keep track of the time you spend in on-site meetings.
Bug fixes: We squashed some bugs across the app.
version 3.16
posted on 2021-02-26
Feb 26, 2021 Version 3.16
Bug fixes and enhancements.
version 3.15
posted on 2021-02-15
Feb 15, 2021 Version 3.15
Bug fixes and enhancements.
version 3.14
posted on 2021-01-21
Jan 21, 2021 Version 3.14
* Introducing Products module in mobile: Now manage your product catalog right from the mobile app.
* Bug fixes: We squashed some bugs across the app.
version 3.13
posted on 2020-12-22
Dec 22, 2020 Version 3.13
Clone your records: Now clone your leads, contacts, accounts, deals, and records in any of your custom modules too.
Send SMS from your CRM: Send SMS to your contacts through one of these providers: Twilio, Zipwhip, ClickSend.
Bug fixes: We squashed some bugs across the app.
version 3.12
posted on 2020-11-23
Nov 23, 2020 Version 3.12
Bug fixes.
version 3.10
posted on 2020-10-20
Oct 20, 2020 Version 3.10
Freshsales is now Freshworks CRM! If you're a Freshsales user, log in with your usual credentials; your experience remains unchanged. If you're a Freshworks CRM user, log in using your Freshworks CRM credentials.
version 3.9
posted on 2020-10-14
Oct 14, 2020 Version 3.9
Bug fixes
version 3.8
posted on 2020-09-13
Sep 13, 2020 Version 3.8
Bug fixes
version 3.7
posted on 2020-09-10
Sep 10, 2020 Version 3.7
Create record teams: Create ad-hoc teams that are specific to a lead, contact, account, or deal. Team members can be assigned titles too.
Offline mode update: Offline support is now extended to custom modules.
version 3.6
posted on 2020-08-22
Aug 22, 2020 Version 3.6
Bug fixes
version 3.5
posted on 2020-08-18
Aug 18, 2020 Version 3.5
Bug fixes.
version 3.4
posted on 2020-07-30
Jul 30, 2020 Version 3.4
Bug fixes.
version 3.3
posted on 2020-07-17
Jul 17, 2020 Version 3.3
Design enhancements in record detail pages for a better user experience
Bug fixes
version 3.2
posted on 2020-07-04
Jul 4, 2020 Version 3.2
Bug fixes.
version 2.22
posted on 2020-06-23
Jun 23, 2020 Version 2.22
Add products to deals: Now you can quickly add products to your deals in the mobile app. You can also edit your products' billing cycle, quantity and discount, plus you can remove products from a deal.
version 2.21
posted on 2020-05-16
May 16, 2020 Version 2.21
*) Color change: We’ve moved from amber to blue—right from the icons to the CTAs and toggles. Experience a brighter, clearer CRM as you move around.
version 2.20
posted on 2020-05-08
May 8, 2020 Version 2.20
Use custom modules on mobile: If you’ve created modules that reflect your business (like transactions or invoices) on the web app, they’re now available on mobile. You can edit and filter records in these modules.
version 2.19
posted on 2020-05-02
May 2, 2020 Version 2.19
Bug fixes.
version 2.18
posted on 2020-04-17
Apr 17, 2020 Version 2.18
*) Date and time format: Mobile app now reads the date and time formats set in the web app and reflects the selected formats in all screens.
*) Bug fixes and enhancements.
version 2.17
posted on 2020-03-30
30 Mar 2020 Version 2.17
*) Quick links: Save time searching for links you visit often by adding them as Quick links in Freshsales
*) Create support tickets: Tap on 'Create ticket' from a record's detail page and navigate directly to Freshdesk mobile app for creating support tickets.
*) Bug fixes and enhancements
version 2.17
posted on 2020-03-30
Mar 30, 2020 Version 2.17
*) Quick links: Save time searching for links you visit often by adding them as Quick links in Freshsales
*) Create support tickets: Tap on 'Create ticket' from a record's detail page and navigate directly to Freshdesk mobile app for creating support tickets.
*) Bug fixes and enhancements
version 2.16
posted on 2020-03-19
Mar 19, 2020 Version 2.16
Bug fixes.
version 2.15
posted on 2020-03-12
Mar 12, 2020 Version 2.15
Bug fixes and enhancements.
version 2.14
posted on 2020-03-04
Mar 4, 2020 Version 2.14
Number field formatting: Mobile app now supports formatting of custom number fields. aaFormatting for number fields should be enabled from your form settings in web app.
New language: Mobile app now supports Japanese language.
Roles and Permissions: We've improved the overall experience of how users access Freshsales based on their roles and permissions.
Bug fixes and enhancements.
version 2.13
posted on 2020-02-19
Feb 19, 2020 Version 2.13
Bug fixes.
version 1.1.0
posted on 2016-06-22
version 2.21
posted on 1970-01-01
2020年5月16日 Version 2.21
*) Color change: We’ve moved from amber to blue—right from the icons to the CTAs and toggles. Experience a brighter, clearer CRM as you move around.